Simply Jane Return Policy

At Simply Jane, we want you to love your home as much as we do. If you’re not completely satisfied with your purchase, you may return it under the following conditions:

1. Return Window

• Returns are accepted within 14 days of delivery.

• Items must be in new, unused condition, with original packaging and proof of purchase.

2. Non-Returnable Items

• Custom-made or special-order furniture is final sale and cannot be returned.

• Clearance and sale items are non-returnable.

3. Condition of Returns

• Returned items must be free from damage, stains, or signs of use.

• Items not in original condition may be subject to a restocking fee or denied.

4. Refunds

• Approved refunds will be issued back to the original payment method within 7–10 business days after inspection.

• Original shipping and delivery fees are non-refundable.

5. Return Shipping

• Customers are responsible for return shipping costs.

• If the item arrived damaged or defective, please contact us immediately and we’ll arrange a replacement or prepaid return.

6. How to Start a Return
To initiate a return, email us at info@simplyjane.shop with your order number and reason for return. Our team will provide the next steps.